Master Subscription Agreement / Terms & Conditions

This Master Subscription Agreement (this “Agreement”) contains terms and conditions that govern your purchase of subscriptions to, and use of, the Services (as defined in Section 2 below), and is a contract between LeadNDeal (“LeadNDeal”), and you or the entity or organization that you represent.

LeadNDeal (Hereinafter Referred to as “Platform,” “Mobile Application,” “LeadNDeal”) is a Website & Mobile Based Client Communication integration platform owned and operated by LeadNDeal (Hereinafter referred to as “LeadNDeal,” “we,” “us,” or “our”).

This document is a legally binding document between the Registered or Unregistered User of the Platform (Hereinafter referred to as “You,” “Your,” and “User”) and us in relation to the use of the platform and set forth the terms and conditions by which you may access and use the platform and our related websites, services, applications, products, and content (Collectively, the “Services”).

If you are an individual using the Services for your own purposes: (1) all references to “Customer/Clients/you/your/user” are to you; and (2) you represent and warrant that you are at least 18 years of age or have otherwise reached the age of “majority” where you reside, and that you have the right, power, and authority to enter into this Agreement.

If you are using the Services on behalf of an entity or organization that you represent: (1) all references to “Customer/Clients/you/your/user” are to that entity or organization, and (2) you represent and warrant that you are at least 18 years of age or have otherwise reached the age of “majority” where you reside, and that you have the right, power, and authority to enter into this Agreement on behalf of entity or organization.

This Agreement becomes binding and effective on the user upon the earliest of: (1) when you access or use the Services; (2) when you click an “I Accept”; “Sign up” or similar button or check box referencing this Agreement.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

The LeadNDeal Platform facilitates access and usage of a secure and easily accessible virtual software hosted in the cloud, which allows Users who have subscribed to our subscription plan to integrate all client communications within a unified platform, utilizing the functionalities provided by WhatsApp Business API.

By accepting these terms, you acknowledge and consent to the dependency of the Platform on the services provided by WhatsApp Business API for the delivery of our Services to Users. Consequently, any alterations or updates made to the WhatsApp Business API may impact our ability to provide the Services, potentially leading to disruptions or limitations.

Services include but are not limited to:

• Broadcast and Bulk WhatsApp Messaging
• Unified WhatsApp Channel for Your Team
• 24*7 Automated Chat Assistance (ChatBot)
• Detailed Productivity Reports

The conversation charges are determined by Meta Platforms, Inc., formerly known as Facebook, Inc. If Meta changes or updates its pricing, the conversation charges will be adjusted accordingly.

LeadNDeal has no control over the pricing decisions made by Meta Platforms, Inc. We reserve the right to change the conversation charges if Meta changes its pricing, and we will not be held liable for refunds of LeadNDeal Subscription charges or damages in such cases.

Hence, we suggest users kindly understand the conversation pricing carefully, as mentioned on our website, and subscribe to the LeadNDeal plan only after thoroughly comprehending the conversation costs.

To avail LeadNDeal Services, the user will signup and choose an appropriate plan from the subscription plans available from time to time and shall agree to pay the applicable fee as mentioned in the chosen subscription plan (“Subscription Fee”). The Subscription Fee shall be paid by You on a monthly/quarterly/half-yearly/annual basis, within seven (7) days from the invoice date.

Your subscription to LeadNDeal Services will renew automatically unless the account is terminated. Payment obligations are non-cancelable, regardless of utilization by You, and except as expressly permitted in this Terms of Use, Subscription Fee paid are non-refundable.

The Subscription Fee does not include any taxes, levies, duties, or similar governmental assessments, including value-added, sales, use, or withholding taxes assessable by any local, state, provincial, or foreign jurisdiction (collectively “Taxes”). You agree to pay applicable direct or indirect Taxes associated with its purchases hereunder.

The Subscription Fee does not include any charges that Meta Platforms, Inc. charges for Template Messages or Conversations.

The User agrees and acknowledges that LeadNDeal has partnered with WhatsApp Business Service Providers to provide the Services through the Platform. The User understands and agrees that the Platform is integrated with WhatsApp API and that We may share certain Registration Data with WhatsApp.

You shall agree to adhere to the following terms and conditions set by WhatsApp for the usage of WhatsApp Business:

• WhatsApp Business Policy
• WhatsApp Business Solution Terms
• WhatsApp Business API
• WhatsApp Commerce Policy

Any violation of the WhatsApp policies may lead to the suspension of Your WhatsApp account. We shall take no responsibility in case of any such violations. Any additional charges arising due to this shall be borne by You.

All monthly, quarterly, yearly, and multi-year subscriptions renew automatically on their due renewal date according to the date of purchase until officially cancelled in writing. Customers may cancel anytime by emailing a notice to sales@leadndeal.com

Important: No refunds or credits for partial months or years of service will be refunded to a customer upon cancellation.

In case the amount remains outstanding for more than fifteen (15) days from the date of activation of services (for first-time users) & more than one (1) day for auto-renewal cases, the company reserves the right to cancel the subscription.

The copyright, database rights, and other forms of intellectual property concerning the Platform, products, and Services, including all content presented on the Platform are the possession of Us, Our affiliates, or licensors. These rights are safeguarded by the laws of India and/or other foreign jurisdictions.

Within the parameters of this Terms of Use and exclusively as permitted by Us, We offer You a restricted, non-exclusive, revocable, royalty-free, non-transferable, non-assignable, non-sublicensable right and license to access and utilize the Platform and the Services it provides for personal purposes.

The trademarks “LeadNDeal” along with certain product names visible on this Platform, are either trademarks or registered trademarks owned by LeadNDeal. You are prohibited from using any LeadNDeal Marks without Our written authorization.

You represent and warrant that:

• You possess full capability and competence to engage in this Terms of Use and possess the entitlement, authorization, and capacity to participate in and be bound by this Terms of Use.
• You agree not to exceed the intended functionality of the Services.
• You shall refrain from trying to access the Services, networks, servers, or computer systems linked to the Services without proper authorization.
• Usage of the Services in a manner that could cause damage or impairment to the Services themselves, or the foundational systems and security measures, is prohibited.
• Engaging with the Services in an unlawful fashion or in a way that supports or encourages illegal activities is against the terms.
• Without our explicit consent, you will not exploit any intellectual property, whether owned by us or third parties.

Under no circumstances will We, Our affiliates, licensors, or any agents, employees, officers, directors, corporate partners, or participants associated with such parties be held liable for any direct, indirect, incidental, consequential, special, or exemplary damages that may arise in connection with Your use of or inability to use the platform.

This includes, but is not limited to, any potential loss of profit (whether incurred directly or indirectly), loss of goodwill, loss of opportunity, or any loss of data experienced by You.

You are accountable for any mobile charges that may be incurred during Your use of our service, including text-messaging and data charges.

We shall be relieved of all our responsibilities, if any, in the event of failure of performance resulting directly or indirectly from an act of force majeure or causes beyond our reasonable control, including, without limitation, acts of god, war, equipment, and technical failures, electrical power failures or fluctuations, strikes, labour disputes, riots, civil disturbances, shortages of labour or materials, epidemics, pandemics, lockdown (state-wise or nation-wide), natural disasters, orders of domestic or foreign courts or tribunals, non-performance of third parties, or any reasons beyond our reasonable control.

All notifications must be provided to Us via email, or for all communications to be considered valid, You must provide notifications to Us via email, or to You at the email or postal address you provided.

These Terms of Use and Our Privacy Policies referenced herein constitute the entire agreement between the parties regarding the subject matter.

These Terms of Use, along with any dispute or claim arising from or connected with them (including non-contractual disputes or claims), shall be governed by and interpreted in accordance with the laws of India. You hereby consent to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra, for the resolution of any dispute or claim arising from or related to these Terms of Use.

If you have any questions or suggestions about our Terms and Conditions, do not hesitate to contact us at sales@leadndeal.com